Zoho SalesIQ

Capitalize on the Future of Customer Engagement with Zoho SalesIQ

Zoho SalesIQ provides you with the tools to engage with your website visitors at every stage of their journey. This all-encompassing live chat and analytics platform allows you to unify your marketing, sales, and support teams under one roof to attract the attention of your audience. With Zoho SalesIQ, you can foster proactive customer engagement and open up the ideal conversation at exactly the right time.

Tailor Your Messaging Approach to Grab Your Audience Attention

Start conversations with visitors at the right time to turn them into buyers. With automated triggers and effective scenarios, you can engage all visitors on your website and send messages offering help to get to know your audience.

Evaluate the Performance of Your Content

By analyzing your content performance data from Zoho SalesIQ, you can gain valuable insights. Understand your prospects’ behavior and preferences by tracking their website activity and identifying their interests.

Use Insights to Enroute Your Customers with Full Context

By understanding your prospects’ behaviors, you can identify frequently visited pages. Reviewing past conversations will give you insights on how to provide relevant information and connect visitors with the live chat agent when needed.

Integrate Zoho SalesIQ with Principal Marketing Apps

Connect Zoho SalesIQ with Zoho CRM to unlock the power of both applications. This powerful two-way sync allows you to view, add, access, and sync prospect data seamlessly. By integrating these applications, you can leverage the combined data to send targeted emails and newsletters to your prospects.

Automate Generating Visitor Reports

Get a list of your website prospects delivered directly to your inbox. You can schedule these reports to be generated and delivered in the format of your choice.

Zoho SalesIQ for Sales

Boost your sales channels with Zoho SalesIQ and experience faster lead conversions and improved sales. By minimizing effort, you can delight your prospects and foster proactive engagement.

Segment Your Leads and Match Them to the Right Sales Agent

Analyze how long leads spend on different parts of your content. This helps you direct them to the right sales rep, who can address their specific needs and provide the most relevant information. By analyzing this data, you can also design conversation scenarios that will capture their interest.

Leave the Small Talk to a Chatbot

Create a chatbot that interacts with your leads, prospects, and customers in real time through live chat on your website. You can use it to engage your customers in conversations and answer their questions with basic information using auto-responses. This is a cost-effective and time-saving solution.

Take Advantage of a Phone Call to Enhance Engagement

Get the Finest Data by Integration with Zoho CRM

By integrating Zoho SalesIQ with Zoho CRM, you can easily access your lead and contact details. This integration syncs data between the two platforms, providing quick access and enhancing customer engagement. It also enables cross-functional performance between different teams.

Give Your Leads Score to Prioritize Your Engagement

SalesIQ’s lead scoring functionality helps you identify the most likely prospects to convert. By defining your own custom scoring standards, you can ensure that your live agents focus their efforts on genuine leads.

Utilize Real-Time Translation for Your Conversation

SalesIQ lets you instantly translate chat messages between any language and English. This allows your live agents to chat with prospects in their native languages, providing a more personalized and welcoming experience.

Enable Your Prospects to Restart the Conversation Directly from Your Emails

Adding the SalesIQ embed code to your email signature allows your recipients to easily restart the conversation. This improves their experience and makes it easier for them to get back to you for further information.